Meet Norman

Meet Norman, one of Canterbury’s friendly Duty Manager.

What are some of your responsibilities as a Duty Manager?
My responsibilities range from ensuring a safe environment for staff and guests, smooth running of day-to-day operations as well maintaining the high standards of service Canterbury has always been known for.

What led you into this career path?
I’ve had a passion for hospitality ever since my first bar shift over 9 years ago. With a good mentor and the right attitude, I’ve gotten the opportunity to turn my passion into a career.

What is your favourite thing about working at Canterbury?
There are so many things I like about Canterbury but if I had to choose it would have to be the view from the Atrium Bar as it amazes me every time I’m there.

How do you like to spend your time outside of work?
I spend my time hanging out with friends. We play basketball or go bowling but we always end up eating at a restaurant that one of us saw on TikTok.

Where is your next holiday destination?
With the border restrictions easing I’ve had so many places to choose from, but probably Tonga as  I haven’t been there in years and it would be good to get back to my roots.

What advice can you give your younger self?
I would tell my younger self, these wise words that I try living by – “When you give joy to other people, you get more joy in return. You should give a good thought to happiness that you can give out.”— Eleanor Roosevelt

If you won the lotto, how would you spend it?
If I won the lotto I would buy a property and travel the world.

What was your first job?
I worked in a call center  for my first job and it was my first time working in an office setting.

How do you wind down after work?
After a busy day at work, I find the gym relaxes me. Nothing clears the mind better than a little exercise.